Click Here to view our exclusive 30-Day-Guarantee Returns and Refunds Policy.

Click Here to learn more about WALK-HERO™ & Get to know who we are. 

If you need to contact us with Returns, Questions, Feedback, Testimonials or a Suggestion, please send an email to support@walkhero.us

FAQ:
1. What's the shipping time? 
All orders are shipped using Fedex, UPS, USPS..The typical deliver timeframe is within 7 to 21 days however, you might receive your items much earlier. All orders are shipped out within 1 to 6 hours so we're not able to modify or cancel the order. Packages may be faced with delays beyond our control such as customs postal delays. If it does happen to you, we apologize for the inconvenience :(

2. Tracking number is not working?
Please allow 3-5 business days for tracking number to update. However, it might take longer but don't worry your order is on the way to you. We got your back ;)

3. Exchange for bigger or smaller size?
Please let us know the item that you want to exchange and provide your email address. A representative will respond to your email shortly to assist you. Thank you for patience💕

All emails are typically responded to within 24 to 48 hours, except weekends and holidays.